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Frequently Asked
Searching for quick answers regarding parking, store hours, or events? Our curated FAQ directory might have just what you need.
Banex Mall is open Monday through Sunday from 9:00 AM to 10:00 PM. On public holidays, we typically operate from 10:00 AM to 8:00 PM, though specific store hours may vary.
Valet services are conveniently located at the North Entrance. We also offer extensive underground parking which is complimentary for the first 2 hours of your visit.
Interested in opening a boutique or showroom? Please connect with our leasing management team directly through our concierge or via the contact form above for current availability and rates.
To ensure a premium experience for all guests, only certified service animals are permitted inside the mall galleries. Some outdoor café areas may have different pet policies.
Yes, complimentary high-speed Wi-Fi is available throughout the mall. Simply connect to the "Banex_Guest" network and follow the prompts to sign in.
The Lost & Found desk is located at the main Concierge station on the Ground Floor, near the central atrium. You can also contact them via phone for immediate assistance.
Yes, dedicated prayer rooms for both ladies and gentlemen are located on Level 2, behind the North Wing elevator lobby. They are open during regular mall hours.
